TERMS AND CONDITIONS

How to order

To place your order simply email us.

Payment

All orders must be prepaid prior to shipping. Acceptable forms of payment at the moment are email money transfer and paypal payment. However, if you prefer to pick the orders up locally, cash can be accepted as well. 

Pick Up/Delivery

Since this is an online platform, there is no public store to visit. Customers in GTA area can arrange for a “pick up” at our location. We travel to the GTA every weekend with offering a CA$ 20-dollor ground delivery in your spot. 

Shipping dart frogs

Domestic orders are shipped via reptile express. You can get a shipping quote by visiting their website at:

https://ship.reptileexpress.com/

Note: For ​shipping box size select "Kit 1" and for our postal code enter M2M3W4.


Shipping Feeder Insects & Plants

Feeder insects and plants should be placed in different order than frogs. They are shipped via Canada Post Xpress Post service. A tracking number to track your shipment can be provided upon request.​